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  • Available 24/7
  • (804) 229 1556
  • Serving Richmond & Surrounding Areas

Service Fees

Residential Plumbing Service & Diagnostic Fees

At H2O PRO Plumbing, we believe in being clear about our service fees before we arrive. We strive to be transparent and punctual with every diagnostic.

Residential Service – 8 AM to 5 PM


Our standard residential diagnostic fee is $67 for a homeowner’s primary residence.

If you approve work while our technician is there, the $67 diagnostic fee is applied toward the cost of the work.

Residential After-Hours Service – 5 PM to 8 AM


For after-hours residential service, there is a $250 emergency fee plus the cost of the repair.

The $250 emergency fee is not applied toward the cost of the repair.

What Qualifies as Residential?

Residential pricing applies to a homeowner’s primary residence.

Rental properties, investment properties, property-management accounts, and commercial properties are handled under our commercial service rates.

Plumber In Blue Uniform Repairing Outdoor Water Spigot Leak On White Brick Wall

Our Goal

Clear Answers – Upfront Pricing – No Surprises.


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Clear Communication

Know what to expect before our technician arrives, including the diagnostic process and service fees.

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Expert Diagnosis

Our technicians will identify the problem, explain what’s causing it, and walk you through your options.

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Transparent Pricing

You’ll receive clear pricing before any repair work begins, so you can make an informed decision.