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  • Available 24/7
  • (804) 229 1556
  • Serving Richmond & Surrounding Areas

Frequently Asked Questions

Get The Answers You Need

You’ve got questions. Well, we’ve got answers! At H2O Pro, we believe in keeping things simple and stress-free. Check out our FAQs to learn more down below and give us a call today!

How much does a plumber in Richmond typically cost?

Great question! Plumbing costs can vary depending on the job, but for basic repairs like fixing a leaky faucet, you might be looking at around $150-$300. Bigger jobs, like water heater installations or sewer line repairs, will naturally cost more. We always provide up-front pricing, so there are no surprises.

Do you offer emergency plumbing services?

Absolutely! Plumbing problems don’t wait for business hours, and neither do we. Whether it’s a burst pipe at midnight or a clogged drain on a holiday, we’ve got you covered with 24/7 emergency service. Just give us a call!

How do I know if I really need a plumber or if I can fix it myself?

Hey, we get it – DIY is tempting! If it’s something simple like a clogged drain or a running toilet, you might be able to handle it. But if you’re dealing with leaks, low water pressure, or anything involving pipes inside walls, it’s best to call us before things get worse (and more expensive).

Are your plumbers licensed and insured?

You bet! Our team is fully licensed, insured, and trained to handle everything from minor repairs to major installations. We believe in doing things by the book, so you can have peace of mind knowing you’re in good hands.

How long will it take to fix my plumbing issue?

It really depends on the problem. Some jobs, like fixing a faucet, can take less than an hour. Bigger issues, like replacing pipes, may take a day or more. But don’t worry – we’ll give you a clear timeline before we start so you know what to expect.

Do you offer any warranties or guarantees on your work?

Of course! We stand behind our work with a satisfaction guarantee and solid warranties on parts and labor. If something’s not right, we’ll make it right- no runaround, just good service.

How soon can you come out to my home?

We do our best to offer same-day or next-day service whenever possible. If it’s an emergency, we’ll prioritize it and get there ASAP. Just give us a call, and we’ll work around your schedule to find a time that works.

More Questions? Contact Us Today!